gold-ticket-support

Gold Support

750,00  + VAT

Description

  • advanced support service for Omnis Studio Community + Professional Editions
  • full tech support (email, phone, remote)
  • for 12 months

Additional information

Subscription

When you are working with the Omnis Studio Community or CommunityPro Edition you are granted a basic tech support by email only. If you are working on an important project and want to receive a higher level of support you should purchase the Gold Support Service which allows you to contact the Omnis Support Team during 12 months with as many support issues you may have. This support service will be provided by email, phone or in remote sessions so that you can work together with an expert directly on your app. This service may also include sample code that our support engineer will develop for you to illustrate the solution to your issue.

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FAQs about

 Purchasing

Simply email to or call the Omnis sales office or distributor for your region. You will find the contact details for all regions at www.omnis.net/contact/

We recommend to place your purchase order for Omnis Studio developer licenses online. This guarantees we have all required data and your order will be processed faster.
However, if you wish to place your purchase order offline, please contact the Omnis Software office or distributor of your region and we will be glad to take your order. You will find the contact details for all regions at www.omnis.net/contact/

If you are paying by credit card or other forms of direct payment: Your order will be fulfilled instantly and you may immediately begin using the software.
If you choose to pay by bank wire transfer or check: Your order will be fulfilled typically within one business day of us receiving your payment; once fulfilled you will receive an email granting you access to use the software.

 Payment

Omnis Software accepts payment by Credit card (Visa/MasterCard), PayPal, bank wire transfer and other payment options.

For developer license subscriptions you don’t have to commit to a certain minimum term and can choose to pay monthly or annually.
Omnis Developer Partner Program (ODPP) subscriptions have a minimum term of 12 months but you can choose to pay monthly or (with a significant discount of 20 %) annually in advance.